A ritual worth the schlep

One of our favorite family rituals is going to Madison Square Garden to watch the Knicks play. Even during the years when we were losing more than we were winning (the Knicks are known to break their fans’ hearts!)…it was still always a win for our family. If you’ve read my book Rituals Roadmap you know that […]

How to make work fair

Last Thursday in IBM’s beautiful new office space in midtown Manhattan, I was the emcee for HR Innovators’ first CHRO Summit of 2025, Human Resources to Drive Business Results. I met new friends, saw old friends, connected with leaders who I profiled in my books over the years, and met some “Zoom colleagues” IRL for the first […]

Your Great Human Leader roadmap

Last week I told you about the three kinds of leaders—The “It’s All Good” Leader (aka non-intentional), The “Perfect” Leader (aka a bit robotic), and The Great Human Leader (aka the right amount of messy!). Today I want to tell you how to become a great human leader. But first let’s review what a great […]

Is purpose overrated?

We hear it all the time—Gen Z wants purpose and meaning at work. A recent study found that 82% of Gen Z says purpose at work is important. But here’s the truth: it’s not just Gen Z. Everyone wants to feel that their work matters—Gen Z is just louder about it. So if purpose is […]

People won’t stay and that’s okay

A leader named Chris recently shared with me that he hired a great 24 year old named Damian into a coordinator position, and he was “crushing it.” Chris went on to say that unfortunately, Damian had told him that it was a job he would probably only stay at for a year or two as […]

Why are you meeting?

I was reviewing my video content with Chris West, a producer who is working on my new speaker reel. He gave me some constructive ideas and tweaks—we can all improve! But the best feedback happened when we were talking about my keynote, How to Be a Great Human Leader in the Age of AI. I could […]

But WHY are we working?

I recently read a book that I couldn’t put down—a mighty high bar for a business book! The book is Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will Guidara. Here’s a taste of what I loved about it: “When I encounter someone who thinks their work doesn’t matter, it’s usually […]

The world’s greatest onboarding ritual

If you follow me on Instagram, you may know that I’m in Paris for the Olympics! #EricainParis As a former gymnast and a trustee of the US Olympic and Paralympic Foundation, it’s been a thrill to witness what I would call the greatest onboarding ritual on earth. On Friday night, my husband Jeff and I posted up along […]

Your COHORT is OPEN! 🥳

As everything we know about the way we work has continued to shift, you might find yourself totally stressed and overwhelmed. And if you’re a people manager—one of the MVPs of the last few years—you’ve played (and will continue to play) a critical role leading through these times. In other words, managers are having a […]

Loneliness is still a thing

Last week, at the 2024 Aspen Ideas Festival, I attended two sessions that were so oversubscribed that people were actually sitting on the floor. Surprisingly, these were not the sessions with tech guru Kara Swisher and Airbnb CEO Brian Chesky, or even the session with author Michael Lewis talking about Sam Bankman-Fried. The standing-room-only sessions were Dr. […]