Erica is a workplace strategist who has worked for the past twenty years with some of the most iconic brands in the world as a consultant, speaker, author, and professional dot-connector.
Her first book, Bring Your Human to Work: 10 Sure-Fire Ways to Design a Workplace That’s Good for People, Great for Business, and Just Might Change the World, was published by McGraw Hill in the fall of 2018. Her second book, Rituals Roadmap: The Human Way to Transform Everyday Routines Into Workplace Magic (McGraw Hill), was published in January 2021 and made the Publishers Weekly and USA Today bestseller lists. The third book in the Human Trilogy, The Retention Revolution: 7 Surprising (and Very Human!) Ways to Keep Employees Connected to Your Company was published by McGraw Hill published in 2023. All three books debuted as Wall Street Journal bestsellers.
Erica’s work and insights can be seen in various media outlets, including Harvard Business Review, NY Post, Forbes, Huffington Post, O Magazine, Entrepreneur, Business Insider, Mogul, Conscious Company, Quartz, and Fast Company.
Recent keynotes, workshops, and webinars (virtual and IRL) include the American Red Cross, SXSW, TIAA, IBM, New York Times, HighTower Associates, AllianceBernstein, Standard Industries, Banfield Pet Hospital, and Radio Flyer.
Erica was named one of Marshall Goldsmith’s Top 100 Coaches in 2020, as well as one of Business Insider’s most innovative coaches of 2020.
Having Erica come in to speak at IBM gave me so much inspiration and tactical advice to take back to my leadership team. I actually gave a copy of the book to my boss since one of her areas of focus is building a positive team culture across the world!"IBM
We loved having Erica Keswin at Ketchum. We received a lot of great feedback about the session from employees at all levels and from all different parts of the business. The larger book talk and the more intimate interactive lunch workshop were both huge hits. The content really resonated with our team members, and everyone left feeling empowered to “bring their human” to Ketchum. Erica really understands the complex nature of the world of work today and she really got to know our business in the short time we worked together. One of our senior executives asked me if Erica previously worked at our organization since her tips were so spot on for our firm. We would love to work with Erica and her team again soon."Ketchum PR
Listening to Erica speak about her book is a real game changer for anyone that is looking to increase employee morale and make their workplace culture more positive. Hearing firsthand about what companies are doing to reduce turnover and keep employees happy was really motivating. We have started an employee book club to generate ideas on how to make our workplace 'More Human.' The book should be required reading for existing leaders and aspirational leaders."Philadelphia Free Library
The ideas in Bring Your Human to Work are so powerful that not only did we buy 200 copies of the book so every one of our employees could read it, we also hired Erica to develop a program to specifically cater the message to our employees in two crucial customer facing roles. The feedback from everyone was dramatic about how they see a path to being more connected to their colleagues and their customers and thus being better at their jobs as well as liking them more."Revolution Prep
Erica is a thoughtful and inspiring speaker. She has a unique ability to connect with the audience, including a largely c-Suite audience, and inspire culture transformation offering a practical human roadmap to more meaningful work and an engaged workforce. Erica has a unique story-telling ability—she is engaging and human, yet her tactics are research based and actionable. I would recommend her highly to any company for a keynote, to facilitate a workshop or participate in a fireside chat."Jodi Kovitz, Founder & CEO #movethedial
Erica has been an innovator in the human capital space for over 20 years. Her latest research into how technology is changing relationships, quality of life and employee engagement in the workplace is truly ground-breaking and is having a real impact on organizational performance. Erica has come up with a number of insightful approaches to help organizations address all aspects of the employee value proposition which includes retention, productivity and job satisfaction. I would highly recommend engaging Erica for any organization that is looking to more effectively address the role of technology in the workplace and its impact on employees."Mercer Inc.
The workplace is changing with new faces, new technology, and new expectations. Few are better positioned to speak, write, and consult on the convergence of these forces than Erica Keswin. If you’re looking for a trusted advisor who can help you understand where things are and where they’re going in the new world of work, I strongly encourage you to reach out to Erica."Bloomberg LP
This year, we were thrilled when Erica Keswin agreed to be the speaker for our annual City Year Women’s Board breakfast, sponsored by Bain Capital, Clifford Chance, K2 Intelligence, Korn Ferry, Navigant Consulting, and RUBENSTEIN. We know how in demand she is after the success of her recent book, so we appreciated her willingness to participate. Our audience, largely consisting of professional women, was captivated by Erica’s engaging presentation. Her message is an important one that I imagine would resonate with all audiences today in its universality: how can we reclaim the connections to others that we have lost due to technology? At one point, I looked around the room and saw a good number of people in the room taking notes as Erica offered practical solutions for managers and employees seeking to reconnect in a workplace often governed by technology. I think anyone in corporate America would benefit from the chance to hear Erica’s important message."City Year Women
Erica inspired our staff to make real life connections and gave them a starting point to start their year more productively."Smart Flyer
In a time when tech is everywhere, Erica Keswin reminds us all how to leverage our advancements while still truly connecting with each other. This past year Women in Cable Telecommunications (WICT) had the pleasure of having Erica speak at both the Erica is such a clear and compelling speaker and the approaches presented from her book, Bring Your Human to Work, truly resonated with our audience of senior leaders within the cable industry."Women in Cable Telecommunications (WICT)
Erica provided unique and informative insights on the topic of time management in the digital world. I found her suggestions on taking back control of my professional and personal calendar to be both effective and empowering, and I continue to use much of her practical advice even months after attending her seminar. I highly recommend Erica’s approach for anyone who is looking to feel less stressed even while getting more accomplished."Après Group
Erica has dissected one of today’s most relevant topics and created an essential workshop to help us all stay 'humanly' connected in our tech-filled lives. Her presentation on the impact of technology on relationships at our YPO Women’s Conference was exceptionally well received as the women learned how to navigate in today’s world both professionally and personally in a more thoughtful and connected way. She will enlighten any group!"YPO Women’s Conference Leaning In
Professionals at all different levels and representing diverse nonprofit organizations all found Erica’s workshop engaging and practical when it comes to the best use of technology and finding the time and space to connect personally with their colleagues. Take-aways included thinking about how they match the medium of communication to the message, the best way to communicate with different age groups, how to set up protocols for using technology (or not) in their work place, and how their calendar reflects their goals. Some have told me they plan to use the book in their teams and are planning weekly lunch discussions. Erica inspired us all to think seriously about how we are 'bringing our human to work' during this digital deluge."The Darrell Freidman Institute for Professional Development at the Weinberg Center
Erica opened up our annual Young Women’s Leadership Conference. Erica set the tone for the day with her opening workshop to the 250 young women assembled about the importance of connecting in person and about the 3Ps (prioritize, positioning, and protocol). She then helped them to determine three personal goals for the conference. The first 200 registrants received a copy of her book, which was a great way to reinforce her message. Conference attendees rated her a 5 out of 5 (extremely informative and interesting) with comments ranging from, 'I liked learning about the importance of connection and wanted even more' to 'I can’t wait to read her book' to 'Love her! Super engaging!' I highly recommend Erica Keswin for any conference or networking event—a dynamic speaker grounded in invaluable research."Jewish Women International
In my 20+ years as an architect, creating spaces where people work, think, and interact, I have learned that what people value most in life are experiences and relationships. In our highly digitalized world, Erica brings a refreshing view to a central question: how can we align today’s technology with the social environment we’d like to create? Her stated aim, to help improve inter-human relationships in a digital world, is actually achieved in her workshops themselves! Just putting down our devices to exchange ideas isn’t an end unto itself, but it’s a very good start!"A+I Architecture