we’re not helpless

I haven’t been able to think about much other than the fires in Los Angeles. Like many of you, I have very close friends who have lost everything. They have a long road ahead figuring out insurance, whether or not to re-build, what kind of “school pods” to send their kids to. As tragic as […]

three lessons from a great human-ish leader

Over the holiday, I had the privilege of traveling to Tanzania and Rwanda with my family. While I loved the safari and seeing all of the animals, without a doubt the highlight was trekking through the forest and hanging out with a family of gorillas. And especially our visit with a family of gorillas called […]

my ears are ringing (and it’s not sleigh bells!)

This fall I led my first Great Human Leader cohort. The hope was to take the most important lessons from all three of my bestselling books to create a roadmap for leaders to thrive in this hybrid, AI-filled world. And judging from what folks are saying, it was a success! The cohort represented a diversity […]

It’s a big day for managers

Happy (if you can call it that) Election Day. I hope you have a chance to exercise your right to vote today. As you know this political season is especially turbulent. It can be an incredibly challenging time for managers, with so many emotions running high.  So what can you do?  A great human leader […]

Why are you meeting?

I was reviewing my video content with Chris West, a producer who is working on my new speaker reel. He gave me some constructive ideas and tweaks—we can all improve! But the best feedback happened when we were talking about my keynote, How to Be a Great Human Leader in the Age of AI. I could […]

my 2020 prediction came true

Four and half years ago, I was asked this question in an interview: What will work look like in 2025? My answer, which I gave from my kitchen in my pandemic mullet—business on top, sweats on the bottom—was, “I think it will look close to what it looked like in 2019.” Enter Andy Jassy, President and […]

don’t swap Gen Z for AI

Last week I came across a Newsweek article titled, “Companies Are Quickly Firing Gen Z Employees.” It’s worth a read, but the gist is that businesses are concerned that recent college grads are unprepared for work and lack both communication skills and professionalism. In fact, six in ten employers who have hired college grads have already fired grads hired […]

This back-to-school season is going to be different

This back-to-school season is going to be different. Why? Because of the concerted effort to ban phones in school districts across the nation. I had to hear about this for myself, so I asked my friend’s son at dinner last week. Their son is a junior in high school and he loves his tech—Xbox, phone, computer, you name it […]

What happened before you were 12?

Danny Meyer, founder and executive chairman of Union Square Hospitality Group and author of Setting the Table is a great human leader who I interviewed for my first book, Bring Your Human to Work. I heard him recently on Adam Grant’s podcast, WorkLife (which is great, if you haven’t listened to it!) talking about how he interviews potential candidates, and I’m […]

But WHY are we working?

I recently read a book that I couldn’t put down—a mighty high bar for a business book! The book is Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will Guidara. Here’s a taste of what I loved about it: “When I encounter someone who thinks their work doesn’t matter, it’s usually […]